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Recall and Safety Notices

Safety is important and we want you to stay informed.

4/10/2024 - Delta and Dimension Stem Riser Recall

The instructions for some Delta and Dimension Stem Risers do not have the correct torque specification for the installation/side bolts. The bolts should be tightened to 20nm. If the raiser is not properly tightened it can present a fall hazard. See https://designbydelta.com/pages/stemrecall for full details.

11/8/2023 - Hollywood Racks HR4500

Hollywood Racks is initiating a voluntary recall of this product and strongly urges you to register for a free repair kit. Details on the repair can be found at https://hollywoodracks.com/pages/hr4500-recall

9/21/2023 -Shimano 11-Speed Bonded HOLLOWTECH II Road Cranksets

Shimano will have applicable, pre-July 2019, cranks inspected by Shimano authorized retailers and Shimano will replace any cranks that fail the inspection process. See details at Shimano.com

10/6/2022 - Whisky and Salsa Carbon Drop Bars

Customers who purchased Whisky No.9 Carbon drop bars or Salsa Carbon Cowbell and Cowchipper models between 2017 and 2022 should stop use until confirming if their handlebar is affected. Whisky and Salsa have had reports of some of these handlebars cracking where the brake/shift levers are installed, which has a potential to cause a crash and serious injury to the rider.

2019, 2020 and 2021 Salsa Cutthroat and Warbird models may also be affected.

5/6/2022 - Park Tool Crank Puller Replacement

Park Tool has issued a Stop Use and Inspect Notice for their CCP-22, CCP-44 and CWP-7 crank pullers due to an out-of-spec nut that is shared between the three tools. This out-of-spec threading can cause damage to bicycle cranks during removal. Some, but not all, tools sold between October 2021 and April 2022 may be affected. Details can be found on the Park Tool Blog.

7/12/2021 - Burley Ballz QR Skewer Recall

Burley is recalling and replacing some Ballz QR Skewers.

Details can be found at https://www.burley.com/ballz-qr-skewer-recall/?mc_cid=070cc55707&mc_eid=b81645b99d

12/12/2019 - Profile Design Aeria Ultimate Recall

This recall involves Profile Design Aeria Ultimate carbon aerobars sold individually and as an original equipment upgrade on consumer configurable Dimond Brand Bikes and Quintana Roo model bicycles.

Details can be found at https://profile-design.com/pages/aeria-ultimate-recall

12/5/2019 - Surly 8-Pack and 24-Pack Rack Recall

This recall involves the 8-Pack and 24-Pack Rack sold individually and on the Surly Pack Rat complete bikes sold with these racks.

Details can be found at https://surlybikes.com/surly-8-24-pack-rack-recall

4/3/2019 - Salsa Waxwing Fork Recall

This recall involves the fork sold with 2019 Salsa Warbird and Vaya complete bikes and framesets.

Details can be found at https://salsacycles.com/salsa_waxwing_fork_recall

5/23/2019 - Revelate Designs Terrapin System Recall

Revelate Designs is recalling all units of the 2019 Terrapin System 14L. This version of the Terrapin System was sold from December 2018 until April 2019 and is easily identified by a pair of hooks on the top rear of the bag. This includes skus RD-094-449, RD-094-454, RD-094-455 and RD-094-457. No other similar products are affected.

Details can be found at https://www.revelatedesigns.com/site/warranty-return/terrapin-recall/

10/18/2018 - Lazer Sports Limited Recall

Lazer Sport NV is recalling some sizes of helmet models sold in the U.S. and Canada since 2015.

Details can be found at https://www.bicycleretailer.com/recalls/2018/10/18/lazer-sport-recalls-some-helmets-us